Unused credit memos or unapplied payments can be used as a payment towards an existing invoice. Customers can also pay online using their credit memos and unapplied payments.
Get StartedIf a customer is on a recurring payment plan, you can choose to show them the remaining balance due in their receipt after a payment is applied.
Read MoreIf your customer is using our online payment portal to pay their invoice, they will see their total of credit memos/notes that are unused. They can choose to use some or all of them as a payment towards an open invoice.
Read MoreOn the customer details page, you can see how mnay unused credits a customer has, and you can choose to use some or all of them towards a payment for the customer.
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